About PLATT
PLATT, now celebrating 40 years in business, is a full-service architecture, construction, and interior design firm based in North Carolina. Specializing in custom homes and unique commercial structures, PLATT has successfully completed over 500 projects across the United States, including an HGTV Dream Home, a private lodge featured on DIY Network’s Barnwood Builders, and the east coast Oskar Blues Brewery.
We sat down with Bud Holland, Senior Project Manager, and Ren Uriarte, Finance Director of PLATT to discuss how BigTime has streamlined outdated processes, capitalized on project management efficiencies, and how they are getting paid faster.
The Overview:
- Industry: Architecture
- Located in Brevard, NC
- 45+ BigTime users
The Challenge
Modernizing the Paper Process
Founded more than 40 years ago, it’s no surprise that processes were rooted in a paper workplace. From tracking time on paper to outlining a physical Excel spreadsheet for project management, PLATT needed a system to digitally house and streamline all internal processes.
Third-Party Consultants & Accurate Budgets
In the architecture world, the need for third-party consultants is a daily occurrence. Keeping track of costs, adjusting budgets, and hitting bottom lines are essential to each project and forecasting similar future projects. PLATT needed a way to be on top of these evolving budgets and have clear visibility into the project from every angle.
Faster Invoices, Quicker Payment
Still waiting for physical checks in the mail (or simply waiting for a client to go and get a stamp), PLATT was seeing an immense delay in payment. Allowing wire transfers also proved too labor intensive with clients actually having to go to the bank, not to mention the fees on both ends. PLATT was in need of a quicker, more digitized process of getting paid.
The Solution
BigTime’s project management capabilities have provided PLATT with accurate insights on project health and have given the team the ability to customize each unique project for each client.
BigTime’s flexible forecasting and budgeting tools have also helped PLATT stay on track with clearer visibility to third-party consultants.
Finally, BigTime Wallet, our integrated payments processing platform, has dramatically increased receivables and client response times.
The Result
BigTime increased cross-team productivity, organization of internal processes, and provided greater visibility into project health for PLATT architects by utilizing a clear and easy-to-use service management system.
In addition, BigTime Wallet’s customizable invoicing and modern payment links have made PLATT’s payments process much faster and easier.
Looking to power up your professional services organization and see how you can start saving valuable time from unnecessary tasks? Request a personalized demo here or feel free to take a virtual tour for more insight into BigTime.
