As an HR consulting firm specializing in indigenous peoples, one might expect Boreala Management to be the expert in First Nation organizations. But as partner Tanya Neitzert describes it, their success with these groups is not attributable to expertise in their inner workings per se, but rather in the agency’s ability to listen and trust the clients as the true experts.
In this edition of The BigTime Podcast, Neitzert joins us to tell the story of how she came to acquire Boreala Management with two other partners and the operational philosophy that has led them to help indigenous peoples, nonprofits, and small-to-midsize businesses thrive. It’s all about listening to both clients and employees.
She explains how fostering communication and keeping employees engaged has been a major strategy that has helped the company to grow.